How we are helping with car parking across the district during the Corona virus emergency

During this unprecedented time, where only essential journeys are allowed, this is how we are running Teignbridge car parks for the community.

Free parking for those directly dealing with the Coronavirus outbreak

Those essential workers and volunteers who are travelling to perform an essential role will receive free car parking. These are:

  • All blue light service staff
  • NHS and private health care workers
  • Social care workers
  • Businesses and volunteers delivering essential food and medicine.

This will enable them to park in Council owned car parks without having to worry about cost or time restrictions. These essential workers are encouraged to either:

  • Display supporting evidence in their windscreen, such as photocopies of their work pass with sensitive information removed, or a letter of evidence from their employer; or
  • Send an email to parking.services@teignbridge.gov.uk with details of your registration, make of vehicle and evidence of eligibility.

If a Penalty Charge Notice is issued to one of the exempt groups or workers when they are carrying out their duties the ticket will be cancelled. Simply follow the details on the back of the Penalty Charge Notice to challenge it with supporting evidence of your work and we will confirm cancellation to you.

Fees and charges

Fees and charges still apply and existing permits remain valid. Non-essential workers should comply with the Government’s advice not to travel and pay the appropriate charges. We are asking all our car park customers to make use of cashless methods of payment, such as contactless card payment available at all machines, or pay by phone using RingGo, to reduce the risk of cross-infection.

Devon County Council has relaxed on-street enforcement where there is no impact on the free flow of traffic. If you have a DCC resident’s permit and on-street parking is creating a safety issue we will accept those permits in our car parks, provided you are parking in the nearest available car park to your home.

Self-isolating

If you are self-isolating and you receive a Penalty Charge Notice, we will take a pragmatic approach to any appeal received. You may be asked to provide evidence of your need to self-isolate.