We are constantly reviewing our services and events since the COVID-19 outbreak.
This accessibility statement applies to www.chudleigh-tc.gov.uk
This website is run by Chudleigh Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and Voiceover)
We have also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- the text will not reflow in a single column when you change the size of the browser window
- you cannot modify the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
- live video streams do not have captions
- some of our online forms are difficult to navigate using just a keyboard
- you cannot skip to the main content when using a screen reader
- there’s a limit to how far you can magnify the map on our ‘contact us’ page
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email firstname.lastname@example.org
- call 01626 853140
- write to us or visit us at: Chudleigh Town Council, Chudleigh Town Hall, Market Way, Chudleigh, Newton Abbot, Devon, TQ130JS
We’ll consider your request and get back to you in 10 working days.
If you cannot view the map on our ‘contact us’ page, call or email us for directions https://www.chudleigh-tc.gov.uk/contact/
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [provide both details of how to report these issues to your organisation, and contact details for the unit or person responsible for dealing with these reports].
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Chudleigh Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website framework is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Some content is partially compliant, due to the non-compliances listed below.
Non accessible content
Some pages may contain attachments which are not currently compliant, such as:
- Older PDF files such as Meeting Minutes and Agendas published before 23rdSeptember 2018.
- Content produced by third parties or using third party software.
Non compliance with the accessibility regulations
We will do all we can to identify content that is non-compliant.
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
We plan to add text alternatives for all images by January 2021. When we publish new content we will make sure our use of images meets accessibility standards.
We have not identified any areas that we believe constitute a disproportionate burden.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Not all documents on this website are created by us. Some documents and content may be created by third parties or using third party software. Where this is the case we will endeavour, on request, to obtain an accessible copy from the original source or to convey the information contained in the document in an accessible way.
Scanned pdf documents do not comply with the Accessibility Regulations 2018, but these documents can be provided in an alternative format upon request.
Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they are accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix meeting agendas or minutes for meetings which were published prior to 23 September 2018.
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2021, where possible, we plan to either fix these or replace them with accessible HTML pages.
Any new PDFs or Word documents created by us will meet accessibility standards.
How we tested this website
This website was last tested in September 2020. Tests were carried out by both internal systems and our website provider, Aubergine 262.
We tested a sample of pages:
- our main website platform, available at Chudleigh-tc.gov.uk
What we are doing to improve accessibility
We plan to improve accessibility on this website by addressing non-compliance issues (where possible) by 31 December 2021.
We will provide staff training to ensure that all new content added meets accessibility criteria.
We also run monthly and quarterly reports to identify and address accessibility issues.
This statement was prepared on 22 September 2020.
It was last updated on 23 September 2020.